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The 10 Ecommerce Statistics Everyone Should See

The 10 Ecommerce Statistics Everyone Should See

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The Top 10 Ecommerce Statistics To Know As Online Shopping Take Over

Online shopping has transformed the way people browse, compare, and buy. E-commerce platforms, online stores, and massive online marketplaces like Amazon have revolutionized retail and forever altered the commercial landscape.

To better understand how ecommerce is changing retail, we examined the ecommerce statistics that reveal who’s buying online, how consumers are using ecommerce platforms, and how they’re making decisions and purchases. These statistics prove that ecommerce is becoming an integral part of life for most internet users and that the enthusiasm surrounding ecommerce presents opportunities across devices, from smartphones to desktop computers.

1. There will be $4 trillion in ecommerce sales in 2020

As more global internet users shop online, ecommerce will continue to grow. eMarketer estimates that in 2020, ecommerce will account for $4 trillion in sales. In 2017, ecommerce sales are expected to near the $2 trillion mark.

Walmart and CVS are the two largest retailers in the world, but ecommmerce marketplaces like Amazon and Alibaba are quickly closing in on that mark. If Amazon sustains its impressive year-over-year growth, it may eventually overtake the retail giants currently maintaining dominance in an increasingly ecommerce-focused commercial landscape.

2. 95% of Americans shop online at least once a year

In a study of consumers in America, Bigcommerce and Kelton Global found that 95% of Americans are shopping online at least once a year and the majority of Americans are doing so more frequently. Eighty percent shop online each month, 30% shop weekly, and 5% shop daily.

Younger generations are more enthusiastic about shopping online. Sixty-seven percent of millennials prefer the online shopping experience, as do 56% of Gen Xers. By way of contrast, 41% of Baby Boomers and 28% of Seniors are willing to purchase online.

3. Nearly 60% of internet users worldwide made online purchases in 2016

Online shopping is a global phenomenon. While it’s particularly pervasive in the United States, with 95% of Americans shopping online, 58.3% of global internet users are purchasing using ecommerce tools.

While Amazon may be the most notable online retailer in the United States and North America, Chinese company Alibaba is a major force in online shopping in Asia. The Alibaba Group doesn’t quite hit Amazon's revenue numbers, but it generated a massive $5.6 billion in revenue in Q1 2017, beating revenue forecasts for the quarter. Its ecommerce business alone generated just over $4.7 billion during the first quarter of 2017.

4. Nearly two-thirds of consumers with smartphones use them to make purchases

Mobile ecommerce makes up a large portion of online shopping, and that portion is growing. In the last six months, 62% of consumers who own smartphones purchased something from their phones.

Smartphones are a key tool for many shoppers who are just browsing, too. A Deloitte study found that more than 38% of consumers use their smartphones to browse shopping apps or websites at least once a week.

Related Post: The Top 10 Mobile Consumer Behavior Statistics

5. 8-in-10 Americans Make An Online Purchase Weekly

As arguably the fastest and most convenient way to shop, it’s no surprise that 15% of Americans report shopping online weekly. Comparably, 28% report shopping online a few times a month, and 37% report shopping online less often.


That said, 64% of Americans report that price being equal they would prefer to buy a product at a physical store rather than online.

Related Post: How Social Media Influencers Are Driving Ecommerce For Retail Marketing

6. One-third of shoppers are likely to purchase through social networks

With internet users spending over 5 years and 4 months of their lives on social media, it stands to reason that social media would play a major role in consumers’ purchasing decisions. Thirty percent of shoppers said that they were likely to make purchases through social network, but the platform does make a difference to consumers.

While 20% of shoppers said that they would make a purchase through Facebook, just 10% said they would do the same through Snapchat. Though their willingness to purchase varies by platform, men are more likely than women to purchase through Facebook, Instagram, Twitter, and Snapchat.

7. Amazon’s net revenue in Q4 2016 was $43.74 billion

Ecommerce giant Amazon dominates conversations around online purchasing, and for good reason. As the third largest retailer in the world, Amazon is a global force and generates tens of billions of dollars every quarter.

In Q4 2016, Amazon saw $43.74 billion in net revenue, up from $32.71 billion in the previous quarter (owing to the Q4 holiday boost) and up by $8 billion from $35.75 billion in Q4 2015.

Related Post: Meet Amazon's New Instagram Killer, Spark

8. B2B ecommerce will make up over 13% of B2B sales ($1.2 trillion) by 2021

B2C ecommerce gets most of the attention, but B2B is poised to see massive growth in the next few years. By 2021, ecommerce will account for over 13% of total B2B sales and generate a massive $1.2 trillion.

B2C ecommerce is still the larger market and will be for the foreseeable future, but as ecommerce becomes more pervasive, it will continue to revolutionize business transactions.

9. Over 70% of online shoppers are comparing prices

For the majority of consumers, online shopping is about more than the convenience of buying online. It’s about finding the best prices for goods and services, too. Seventy-one percent of online shoppers are using online tools and ecommerce platforms to compare prices and find the best deals.

Large marketplaces like Amazon empower shoppers to compare brands and prices, and a number of third-party tools allow consumers to compare offerings from a number of different online stores. Price comparison isn’t an exclusively online experience, either—it’s becoming increasaingly common for consumers to check prices while in retail spaces.

10. Unexpected shipping costs cause more than 25% of consumers to abandon purchases

While 53% of mobile users are willing to abandon mobile sites if they take three seconds or more to load, 28% of online shoppers abandon their carts when they encounter unexpected shipping costs. What's more, 23% of shoppers will abandon their purchases if they’re forced to create an account in order to complete the purchase.

Mobile presents an incredible opportunity for retailers, but mobile site optimization, as well as clear communication regarding requirements to purchase and ship, are paramount to customer conversion and retention.

Also See Our Posts On:

The Top 10 Mobile Consumer Behavior Statistics

Why Amazon, Time, Inc., And Adobe Are Getting Into Influencer Marketing

Could Amazon Spark Eventually Be Instagram's Killer?

How To Market Mobile Apps With Social Media Influencers

September 12, 2017 By Mediakix Team

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